Order Processing Time

All orders placed before 2pm AEST are shipped the same business day.

Orders placed after 2pm AEST or over the weekend are shipped the following business day.

If your order was placed during a sale, re-stocking period or holiday period, please allow an additional 2-4 business days for processing.

Shipping Information

We offer standard and express shipping services on all Australian orders.

All orders are sent via StarTrack and are sent with "Authority to Leave". If you require a signature at time of delivery, you'll need to select the "Signature on delivery" option at the check-out. This does incur an additional fee of $9.00 from StarTrack.

Please note, we are unable to deliver to PO BOX addresses within Australia.

Orders over $150 qualify for free standard shipping.

Standard shipping 2-5 business days* $12.00
Standard shipping (signature required) 2-5 business days* $21.00
Express shipping** 1-3 business days $25.00
Express shipping (signature required)** 1-3 business days $34.00

*Delivery times are estimates only and do not consider any unforeseeable delays.

**Delivery to regional areas outside of the express post network may take 4-8 business days to arrive.

You can track your parcel here.

We offer a standard shipping service on all orders to New Zealand. We also deliver to international PO BOX addresses (countries outside Australia).

International orders over $150 qualify for free standard shipping.

Standard Shipping

All standard shipping orders to New Zealand are sent with Australia Post standard service.

Please refer to the information below for average delivery times to New Zealand. Once the parcel reaches the destination country it will be passed over to local post provider - NZ Post.

Standard shipping 10-15 business days* $25.00

*Delivery times are estimates only and do not consider any unforeseeable delays.

You can track your parcel here.

We ship to Canada via standard and express services. We also deliver to international PO BOX addresses (countries outside Australia).

International orders over $150 qualify for free standard shipping.

EXPRESS

Express parcels are sent with DHL Express Worldwide.

DHL is the fastest and most efficient shipping option we currently offer. DHL orders arrive within 5-10 business days once dispatched (depending on the destination). We therefor strongly advise customers to choose this service in the checkout.

Please refer to the information below for varied shipping rates and estimated delivery times to Canada.

A limit of two items can be shipped per parcel with DHL Express.

Express Shipping

Small items 5-7 business days* $50.00-$80.00
Regular items 5-7 business days* $95.00
Oversized items NO EXPRESS AVAILABLE
*Delivery times are estimates only and do not consider any unforeseeable delays.

You can track your express parcel here.

Standard Shipping

All standard shipping orders to Canada are sent with Australia Post standard service

Please refer to the information below for average delivery times to Canada. Once the parcel reaches the destination country it will be passed over to local post provider - Canada Post.

 

Standard shipping 10-15 business days* $30.00

*Delivery times are estimates only and do not consider any unforeseeable delays.

Please note, the responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

For any questions regarding shipping and delivery times, please customer care.

You can track your parcel here.

We ship to international destinations via standard and express services. We also deliver to international PO BOX addresses (countries outside Australia).

International orders over $150 qualify for free standard shipping. 

EXPRESS

Express parcels are sent with DHL Express Worldwide.

DHL is the fastest and most efficient shipping option we currently offer. DHL orders arrive within 5-10 business days once dispatched (depending on the destination). We therefor strongly advise customers to choose this service in the checkout.

Please refer to the information below for varied shipping rates and estimated delivery times to your country.

A limit of two items can be shipped per parcel with DHL Express.

Express Shipping

Zone 1: Japan, Taiwan, Vietnam, China, Korea, Cambodia, Hong Kong, Malaysia, Macau, India, Philippines, Thailand & Singapore

Small items 5-7 business days* $70.00
Regular items 5-7 business days* $90.00
Oversized items NO EXPRESS AVAILABLE

*Delivery times are estimates only and do not consider any unforeseeable delays.

You can track your DHL parcel here.

Standard Shipping

Standard shipping parcels are sent with Australia Post standard service. 

Please refer to the information below for average delivery times to your country and the local post provider your parcel transfers to once it reaches its destination country.

China

EMS China

10-20 business days* $35.00
Taiwan

Chunghwa Post

15-20 business days* $35.00
Japan

Japan Post

10-20 business days* $35.00
Singapore

Speedpost

10-20 business days* $35.00

*Delivery times are estimates only and do not consider any unforeseeable delays.

For countries not listed above, orders will usually take around 5-15 business days from the dispatch date.

Due to customs delays and other factors outside of our control, orders may take longer to arrive.

Lack of Color will not be held responsible for any delays that may occur.

Please note, the responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

For any questions regarding shipping and delivery times, please contact customer care.

You can track your Australia Post parcel here.

We ship to international destinations via standard and express services. We also deliver to international PO BOX addresses (countries outside Australia).

International orders over $150 qualify for free standard shipping.

EXPRESS

Express parcels are sent with DHL Express Worldwide.

DHL is the fastest and most efficient shipping option we currently offer. DHL orders arrive within 5-10 business days once dispatched (depending on the destination). We therefor strongly advise customers to choose this service in the checkout.

Please refer to the information below for varied shipping rates and estimated delivery times to your country.

A limit of two items can be shipped per parcel with DHL Express.

Express Shipping

Zone 1: Japan, Taiwan, Vietnam, China, Korea, Cambodia, Hong Kong, Malaysia, Macau, India, Philippines, Thailand & Singapore

Small items 5-7 business days* $45.00
Regular items 5-7 business days* $60.00
Oversized items NO EXPRESS AVAILABLE

 

Zone 2: Austria, Belgium, Cyprus, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, The Netherlands, Norway, Poland, Portugal, Macedonia, Romania, Spain, Sweden, Switzerland, Turkey and United Kingdom

Small items 5-7 business days* €45.00-€73.00
Regular items 5-7 business days* €87.00
Oversized items NO EXPRESS AVAILABLE

 

Zone 3: Israel, Morrocco, South Africa, United Arab Emirates, South Africa, Qatar, Costa Rica and US Virgin Islands

Small items 5-7 business days* $100.00-$165.00
Regular items 5-7 business days* $210.00
Oversized items NO EXPRESS AVAILABLE

*Delivery times are estimates only and do not consider any unforeseeable delays.

You can track your express parcel here.

 

Standard Shipping

 

Standard shipping parcels are sent with Australia Post standard service.

Please refer to the information below for average delivery times to your country and the local post provider your parcel transfers to once it reaches its destination country.

Standard Shipping

China

EMS China

10-20 business days* $35.00
Taiwan

Chunghwa Post

15-20 business days* $35.00
Japan

Japan Post

10-20 business days* $35.00
Singapore

Speedpost

10-20 business days* $35.00

*Delivery times are estimates only and do not consider any unforeseeable delays.

For countries not listed above, orders will usually take around 5-15 business days from the dispatch date.

Due to customs delays and other factors outside of our control, orders may take longer to arrive.

Lack of Color will not be held responsible for any delays that may occur.

Please note, the responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

For any questions regarding shipping and delivery times, please customer care.

You can track your parcel here.

We are experiencing unexpected delays on international parcels. Please note, all shipping times provided are estimates only and do not take into account unforeseeable delays due to disruptions to the postal service. These delays are outside of our control, particularly as the current situation continues to change and evolve daily.

Our team is doing everything possible to provide shipping updates and to remain in regular communication with you, our amazing customers. We are extremely grateful for your support during this time and thank you for your ongoing patience.

For any questions regarding your order, please email customer care.

Due to shipping service disruptions, Australia Post has currently suspended their shipping service to the below countries:

- Bermuda

- Cayman Islands

- Denmark

- India

- Iraq

- Ireland

- Israel

- Moldova

- Oman

- Puerto Rico

- Romania

- Russia

- Slovakia

- Slovenia

- Ukraine

Currently, we are unable to offer free shipping for orders $300+ to the countries listed above.

We apologise for this inconvenience and thank you for your understanding.

For more information, please visit the Australia Post Information page HERE.