Shipping

We offer standard and express shipping services on all orders.

Free Australian domestic shipping when you spend over $150.

All orders are sent via Australia Post and are sent with an "Authority to Leave". Insurance on domestic standard shipping with signature is available at an additional $9 flat rate. This covers you if your order is missing or lost.

Please note that we cannot cancel or update your order once your order has been processed or dispatched. If you need to update any details associated with your order, please contact us at love@lackofcolor.com.au and we will try our best to amend your order.

*Delivery times are estimates only and do not consider any unforeseeable delays.

Lack of Color takes no responsibility if your order is delivered to the incorrect address entered; shipment delays caused by customs; any duties, taxes, fees, levies, custom requirements or expenses associated with importing and receiving products you purchase from Lack of Color into the destination country.

Please note, shipping timeframes are an estimate only and may exceed this estimate due to factors beyond our control.

We ship to International destinations via standard and express services with delivery times varying between 4-25 days depending on your location.

Shipping to the below countries is an approximate time for delivery only. Calculated accurately at checkout.

*Delivery times are estimates only and do not consider any unforeseeable delays.

Don’t see your country listed? Click here to view the Australia Post website to find your country and your approx. delivery times and costs.*

International orders over $150 qualify for free standard shipping (excluding rest of world).**

*Some exclusions apply.

Express parcels are sent with Australia Post or DHL Express Worldwide.

DHL is the fastest option and has the most reach internationally that we currently offer. 

DHL orders arrive within 3-10 business days once dispatched (depending on the destination). 

We advise customers to choose this service if your country doesn’t have a major international shipping terminal to ensure your parcel arrives safely and in a timely manner.

Please refer to the information below for varied shipping rates and estimated delivery times to your country.

Please note that a limit of two items can be shipped per parcel with DHL Express for International orders.

Once your order is shipped you will receive an email confirmation which will include your tracking number. Please allow up to 12 hours for your tracking number to be active.

If you have created an account with us, you will be able to view the status of your order online when you log into your account.

Unfortunately due to the size of our cartons which are in place to protect your item,  we do not deliver to P.O Boxes or Parcel lockers.

During promotions, peak periods or public holidays, please allow up to 4 business days for processing and handling. This is in addition to the shipping timeframe quoted at checkout.

Unfortunately, due to parcel size restrictions, the following styles remain unavailable to ship to Germany and will be removed from the cart automatically.

For further information, please contact our customer support team at love@lackofcolor.com.au as we are here to assist you.

We may experience unexpected delays on international parcels in selected countries from time to time. For more information, please visit the Australia Post Information page here or contact us if you have any further questions love@lackofcolor.com.au.

Please note, all shipping times provided are estimates only and do not consider unforeseeable delays due to disruptions to the postal service. These delays are outside of our control, particularly as the current situation continues to change and evolve daily. Please refer to Australia Post website for further information.

For more information, please visit the Australia Post Information page here.

We apologise for this inconvenience and thank you for your understanding.